#ScotMKLS - @tripleSSSC Mobile Knowledge & Learning event...IMG_4397IMG_4399IMG_4402IMG_4401IMG_4400
IMG_4403IMG_4404IMG_4405Meta-tweeting @tripleSSSC #ScotMKLS#ScotMKLS Game Based Learning session with Prof Thomas Connolly - Uni of West of Scotland #GBL#openbadge session @tripleSSSC #ScotMKLS with @triches from DigitalMe
Building our #Lego 'liker' #Mozilla badge with #DigitalMe at #ScotMKLSGot an 'actual' #openbadge badge from @triches at #ScotMKLS - can't wait to get the virtual one!IMG_4406#ScotMKLS Support for Badging Scotland @DigitalMe_ @TRiches #openbadge #mozillaIMG_4407#ScotMKLS Keynote: “Modernising Social Services – Government’s Vision for 21st Century Public Services” – Mike Neilson (Director for Digital, Scottish Government)
Kicking off - it's app design on day two if @TripleSSSC @DundeeUniv #ScotMKLSIMG_7386IMG_7387IMG_7388IMG_7393IMG_7392

#ScotMKLS, a set on Flickr.

Photos from last week’s Scottish Social Services Council (SSSC) #ScotMKLS event (Mobile Knowledge & Learning Solutions).

Lots learned, the most exciting of which was the Mozilla Open Badge platform. Can’t wait to get stuck into thinking about how I am going to use these..!

Watch this space!


Dementia Diary meet Memory Box

I Met with Memory Box originator Scott Downie this week.


It was after tweeting progress of a workshop at Alzheimer’s Scotland a few weeks ago that I received a message from Scott informing me of Memory Box and that we should talk.

My workshop was focussed on Dementia Diary, an idea formulated through the Scottish Social Services Council (SSSC) Workforce Of The Future Challenge (partnered with IRISS). It investigates the use of video as a tool for supporting people living with Dementia or Alzheimer’s, their families and their carers.

dementia storyboard 1

Here’s a short video of one of our suggested uses:

The idea is currently in the pilot development stage and about to be trialled by Alzheimer’s and Dementia Key workers in Glasgow and the Borders.

So far we have built on the premise that Dementia Diary is an umbrella name for the preliminary idea of using video in this context. How it is adopted, modified or evolved is down to the authority, organisation or individual. From there they can call it what they like!

So what’s with Memory Box?
What Memory Box presents is a possible framework within which ‘a’ Dementia Diary could exist for some people. If offers secure access to your own or web sourced content (images, video, music, maps, etc) designed to be specific to the user’s profile. That profile would contain key information: locations of interest (home, holiday), family, hobbies, likes/dislikes, etc…

Memory Box can be managed by carers or family members and is no more complicated that your average CMS system or Facebook! It builds on the foundations and principles of Reminiscence Therapy (RT). While RT has been around for several decades the research into is relatively new but significant enough to put weight behind Memory Box. Used in conjunction with a gathering of two or more people Memory Box sparks meaningful conversations. Not only that but it helps bridge the generation gap of grandparents and young people who don’t know where to start conversations (I saw evidence of this when I did this project.)

This begs the question, should we be waiting for our elderly loved ones to be developing Dementia before we engage with a tool such as this?

Currently being tested and independently evaluated in a selection of care environments Memory Box is due to be launched early in 2014.

You can find out more about the product and the charity behind it at memoryboxnetwork.org

The New Start


On Monday of this past week I started work at the Scottish Social Services Council (SSSC is responsible for registering people who work in social services and regulating their education and training) as Communication and Engagement Designer. Good title, eh?!

In practice it means that I will have a hand in a variety of communications using design based methodology, commonly categorised by the term Service Design (although you may also come across terms such as, Social Design, Social Innovation, Human Centred Design, Improvement Science, Collaboratives, etc., which share the same or very similar approaches).


I use the term ‘Service Design‘ for the lack of a better alternative. The designer doesn’t produce ‘new services’ on his/her own but instead relies upon the expert knowledge of whoever he collaborates with. The designer’s role is to introduce and facilitate the design process to the project. Methods and tools can vary from designer to designer but the essentially it is the collaboration, or co-design process, that can lead to a measure of success.

SSSC is an organisation that I have been working with now for many months.

Back in September 2012 I volunteered as a visualiser for two days at their Workforce of the Future Challenge. Shortly after I was employed in a freelance capacity to co-ordinate workshops designed to ‘polish’ the final ideas (with support from a team of very able DJCAD designers who had also attended the the Workforce challenge). You can read more about it here.


So now I’m actually through the door, working 3 days a week. (so ‘Playful Communications’ remains active for at least two days a week).

Challenges are always appealing and this role is charged with possibilities! The chance to work with an organisation as open as SSSC is to adopt these (relatively) new practices as part of their operations and strategy, is rare. It’s very exciting!